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Thursday, August 16, 2007

Delta Airlines increases award ticket-related prices

Seems most airlines are bent on making their frequent flier program from bad to worse. Delta recently decided to increase the price for award tickets from $50 to $75 if they were issued within 20 days of travel. Similarly, the price for the same-day changes to award itineraries has gone up from $25 to $50, while the price for redepositing miles back into the account has from $50 to $75. Fortunately, these changes do not apply to Platinum members.

The only consolation is that there's still no charge for booking frequent flier award tickets at least 21 days in advance. Considering that it's often hard to find award tickets even 3-6 months in advance, hopefully, most people don't have to pay these increased fees since the tickets are booked more than 21 days in advance. Also, it pays to book air tickets over the internet rather than over the phone since most airlines now charge for booking tickets over the phone. In case of Delta, the fee to book by phone has increased from $10 to $20.

Lets see what other increases airlines can think next? Am sure it probably won't be any increases in efforts to improve customer satisfaction!

For details, see

Delta.com: Award Travel Fees

posted by Ruby @ 6:11 AM

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