Thoughts and Riches

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Thursday, August 10, 2006

Cable guy

This is my first post. Had been reading other blogs for a while, so finally decided today to sit down and post to my own blog. I believe there's a high degree of correlation between one's thoughts and the one's achievements, so that's how I ended up with the name "Thoughts and Riches" for my blog.

My day started with a visit from Comcast cable men to fix my internet. For some reasons, almost every day, the cable signal had been getting so low that I couldn't even connect to the internet. Finally, I had Comcast come and do something to fix it. In the past year or so, had Comcast come 3-4 times and every time, they say they have found the solution and fixed it, I still end up with the same problem after a few days. Hopefully, won't have too many problems at least for a while.

Personally, am not too fond of Comcast because their charges are way too high (about $57 for internet without Cable TV; about $43 if having Cable TV) and the service is so so. In addition, their phone bill payment service is not the greatest. Just to pay the bill over the phone takes several minutes and the worst part is that I need to have my 14-digit handy when paying my bill. That's because no matter what option I select on my phone, it still requires me to enter my account number even if I am calling from the phone number that's listed on my Comcast account (even though the recording says that if I am calling from the phone number listed on my account, I won't need my account number). Between entering my information and the Comcast system then repeating it, it feels like its taking for ever. The company provides bill payment over the internet but unfortunately, doesn't allow payments by credit card which is what I want to use. Unfortunately, Verizon and other companies don't offer DSL or cable in my area, otherwise would have switched by now.

As for Cable TV, it has become a joke for us. We get Basic Cable and there's hardly any cable channel that we like to watch (except may be for the networks for which I don't need cable any ways). I called them recently to cancel my cable TV but found out that they will charge us an additional fee to disconnect. Apparently, some one from Comcast will need to come to our neighborhood to manually disconnect me so that I don't get Cable TV but can still get high speed internet. Apart from this disconnection fee, of course, my internet rate would have also shot up by almost $16 every month, so I decided to just put up with it and continue having cable TV. I wish there was more competition to Comcast in our area!

posted by Ruby @ 11:54 PM

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